1. Introduction

This Privacy Policy describes how Warmlightnest ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

By accessing or using our website, you consent to the data practices described in this policy.

2. Information We Collect

When you browse or place an order at Warmlightnest, we collect information to fulfill your requests and improve your experience:

• Personal Details: Your name, billing address, shipping address, payment information, email address, and phone number when placing an order.
• Device Information: Web browser version, IP address, time zone, cookie identifiers, viewed products, and site interaction data.
• Customer Support Records: Information and communications provided when reaching out to our support team.

3. How We Use Your Personal Information

We utilize your personal information to provide our services and deliver a seamless shopping experience, including:

• Processing transactions, dispatching lighting orders, and sending automated tracking updates.
• Communicating with you regarding order statuses, replacements, or customer service inquiries.
• Screening orders for potential security risks or fraudulent activities.
• Sending updates and promotional offers regarding our lamp bases and lighting fixtures (only if you opted in).

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We share your data solely with trusted service providers who assist us in operating our store:

• E-commerce & Payments: Platform and secure payment gateways (PayPal, Visa, MasterCard, Apple Pay).
• Fulfillment & Shipping: Logistics partners and couriers to deliver your lamp bases safely.
• Analytics: Analytics tools (such as Google Analytics) to help us analyze customer interactions and improve store navigation.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your shopping cart items, optimize site functionality, and personalize your experience.

You may choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features on our website.

6. Your Data Protection Rights

Depending on your location (including under GDPR in Europe or CCPA in California), you may have the following rights regarding your personal data:

• Access: Request details or a copy of the personal data we hold about you.
• Correction: Request that we update or rectify inaccurate information.
• Deletion: Request that we erase your personal data from our systems.
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.

7. Security & Data Retention

We maintain appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, or disclosure.

When you place an order, we retain your order information for our business records unless you ask us to delete this information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.