FAQ

Frequently Asked Questions

Everything you need to know about our lamp bases, lighting fixtures, shipping, and order management.

Product & Compatibility

Yes, all our lamp bases feature standard screw sockets (E26 for US/Canada, E27 for UK/EU/International) compatible with LED, incandescent, halogen, and smart bulbs worldwide.

Light bulbs are sold separately unless explicitly stated on the specific product page. We recommend warm LED bulbs (2700K - 3000K) to achieve the signature cozy Warmlightnest glow.

Our lamp bases and lighting fixtures support universal voltage (110V – 240V). We ship plug adapters matched to your order's destination country.

Shipping & Delivery

Orders are processed within 1–3 business days. Standard shipping takes 5–8 business days for domestic delivery and 8–15 business days for international orders.

Yes, once your package is dispatched, an automated confirmation email containing your tracking number and live tracking link will be sent to your inbox.

Orders & Payments

We process orders quickly to ensure prompt delivery. If you need to change your address or cancel an order, please email service@warmlightnest.com within 12 hours of purchase.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay through our secure encrypted checkout.

Returns & Replacement

We pack ceramic, wooden, and glass fixtures with reinforced protective cushioning. If your order arrives damaged, please send photos of the broken item and packaging to service@warmlightnest.com within 48 hours for a free replacement.

We offer a 30-day hassle-free return policy for unused items in their original packaging. Please contact our support team to receive return shipping authorization.

Still Have Questions?

Our customer service team is here to assist you with any lighting inquiries.

Contact Customer Support

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